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AIR FLIGHTS

If you are not utilizing the group flights shown, Carlson Wagonlit Travel can assist you with individual reservations or frequent flyer reservations (service fees apply). Individual tickets are non refundable once purchased. Deviations can be requested. Extra fees apply.

INSURANCE

We recommend RBC package tour insurance. This covers cancellation penalties if cancellation is due to medical reasons, an event that renders your principle residence uninhabitable or place of business inoperative, or cancellation due to an emergency medical condition of your business partner or key employee. Immediate notification of illness or event is required. Pre-existing exclusions are shown in your policy which will be sent to you when issued. Package tour insurance covers cancellation, trip interruption, flight, accident, and baggage. It is also available with unlimited medical coverage (extra cost) for Canadians. Medical coverage is not available to US citizens. Travel protection can also be purchased from the cruise lines; see cruise line brochure for details (medical coverage limited).

U.S. CREDIT CARD PROCESSING

The handling office for KPES, Carlson Wagonlit Travel, Winnipeg is located in Canada, and legally cannot process amounts in US dollars on US credit cards. Deposits are processed for the Canadian amount shown, and exchanged at a daily rate used by your credit card company. Your final charges will be put through in Canadian funds, and will convert to U.S. Your charges are guaranteed to be the same as or lower than the US prices shown in brochure if booked by the deadline shown. Credit card charges for exchange fees are the responsibility of the cardholder.

DOCUMENTATION

A valid passport is required for Canadian and U.S. citizens to all destinations. If you are returning to Canada with a passport from another country, you will also need a permanent resident card. If your citizenship is not in Canada or the U.S., please check for further documentation requirements.

GRATUITIES

Recommended gratuities on board a cruise are usually $11 U.S. per person, per day; $13 U.S.for suites. In some cases the cruise line will charge the gratuities to your shipboard account. For some groups we are required to pre-collect and prepay gratuities to the cruise line. Please see the page pertaining to the cruise you are taking on the KPES website or in the brochure, where we will specify the gratuity policy and procedure.  We will also send you a reminder of this with your final documentation. For all cruises a 15% gratuity will be automatically added to your bar bill or wine check when you are served. Gratuities are included for all inclusive land programs (unless otherwise specified), but a few dollars given to a waiter or maid are usually welcome.

TERMS AND CONDITIONS

Please refer to the cruise line or tour company brochures for detailed terms and conditions. Cruise itineraries are subject to change. KPES hosts are not responsible for personal care. Prices are guaranteed until booking deadlines shown as long as group inventory is available. Group inventory could sell out, and is subject to a recall in sold out situations, at which time current pricing comes in to effect. Book early to avoid these situations.

GROUP NEGOTIATED RATES & CHANGE FEES

Please note, our rates are negotiated based on inclusive group costs for hotels, tours etc. Should individuals request specific changes that deviate from the negotiated group program, additional change fees may apply. No refunds will be given for any unused services/products, etc. which are part of the negotiated package.

GROUP DISCOUNTS

Taking your staff on a trip? Thinking of organizing a class reunion? Planning a family reunion? Please contact us to discuss special group rates.

CRUISE, TOUR, AND AIR DOCUMENTS

Final group documents do not normally arrive at Carlson Wagonlit Travel until 10-14 days prior to departure and should be sent to you to arrive by a week prior. In some cases we receive e-documents, and we are able to get your documents to you earlier by email. Full details of your ship or resort, as well as optional shore excursions are available on the supplier websites. An air confirmation will be sent to you if you are booking group air. Sometimes cruise air schedules are not available until 60 day prior to departure. Air deviations can be requested. Extra fees apply. Carlson Wagonlit Travel will be happy to send you a brochure and forward you any additional information for any of these trips.

LIABILITY

Kennedy Professional Educational Seminars Inc. and Carlson Wagonlit Travel will not assume responsibility for any claims, losses, damages, cost or expenses arising out of personal injury, accidents or death, loss, damage or delay of baggage or other property, or delay, inconvenience, loss of enjoyment, upset, disappointment, distress or frustration, whether physical or mental resulting from but not restricted to any of the following: *sickness, theft, labour disputes, mechanical breakdown, quarantine, government actions, weather, or any other cause beyond our direct control; * your failure to obtain the documentation required for your trip such as birth certificates and photo ID for Canadian citizens, (in which case you will also not be entitled to any refund) * your failure to follow instructions including but not limited to airport departure times, baggage handling, and check-in and check-out times; * cancellation or change for any reason in the travel services advertised. Kennedy Professional Educational Seminars, Inc. makes every attempt to deliver lectures as advertised. We can not assume any responsibility for dental lectures that must be substituted or do not take place on the corresponding holiday, as a result of the lecturer being unable to be present due to medical illness, of self or family, or death. To read our privacy protection policy visit our website.

RESERVATIONS

MUST BE MADE THROUGH CARLSON WAGONLIT TRAVEL WINNIPEG TO BE ELIGIBLE FOR THE SEMINAR AND GROUP FEATURES.

For detailed brochures and reservations contact: 
CARLSON WAGONLIT TRAVEL
Skywalk-444 St. Mary Ave.
Winnipeg, MB R3C 3T1
Toll free: 1 866 317 8720 or (204) 944-9900
Ask for Wendy En Francais: Ginette
Email: kloewen@carlsonwagonlit.com

For seminar information contact:
KENNEDY PROFESSIONAL EDUCATIONAL
Ph: 1-877-536-6736 or www.kennedyseminars.com
Email: vacations@kennedyseminars.com