course
Practice Management Philosophy
This course will focus on a patient – centered practice mentality. Emphasis will be placed on practice modalities designed to serve the patient first.
Learning Objectives: At end of session attendees should be able to:
• Identify problem areas concerning patients
• Streamline and explain the administration process (patient perspective)
• Communicate effectively to the patient
Business Practices
This course was designed to educate dental professionals on business skills required to run a successful practice. Emphasis will be placed on success as a learned behaviour.
Learning Objectives: At end of session attendees should be able to identify:
• The economics of a dental practice
• Key Information included in Practice Management Software
• Effective tracking of patient information and procedure statistics
• Effective practice systems – to increase efficiency and saleability
• The selling of service – increase treatment acceptance, generate referrals
Transition Selling
This course will focus on transition phase of selling a practice. Emphasis will be placed on assistance with preparation of a properly written succession plan for transition and exit of ownership.
Learning objectives: At end of session attendees should be able to:
• Identify all important items of a pre-sale checklist and all basic transition items
• Understand where each transition should be introduced during the selling
process
• Identify items within the critical path timeline
• Recognize how practice values are determined in today’s market
